Contact Take 5 Oil Change Customer Service
Take 5 Oil Change Phone Numbers and Emails
Toll-Free Number:
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(888) 616-3205
Customer Service:
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(504) 837-0670
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(504) 888-7488
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(844) 541-1767
Take 5 Oil Change Emails:
Take 5 Oil Change Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Take 5 Oil Change Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Take 5 Oil Change is 8886163205. 64% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 21% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Take 5 Oil Change may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Take 5 Oil Change Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Take 5 Oil Change is 8886163205. 64% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 21% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Take 5 Oil Change may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Take 5 Oil Change mainly because of staff, product/ service, payments and charges.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Take 5 Oil Change is customerservice@take5oilchange.com. 93% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Take 5 Oil Change Website:
Take 5 Oil Change Help Center:
Corporate Office Address:
Take 5 Oil Change Customer Service Reviews
I've reached out multiple times to this shop trying to get into contact with them, and their phones go straight to voicemail. On 7/21/2024, I went in for an oil change which I waited fairly long for.
The oil change was done, and I saw someone running up behind my car to tell me he hadn't put my skid plate back on all the way, so I had to pull back in again and let him put it on. That was the first red flag. The next day, I'm driving to work and I hear a loud rumbling noise under my car. I thought to myself it could only be one thing, and when I took it back the next day, a technician confirmed it wasn't put back on properly.
Fast forward to 8/23/2024, I'm on the highway and the whole thing completely flies off from underneath the car and caused damage to where I had to get it towed.
I have not had anybody look at my car or work on it since then. And now, my car is damaged due to the carelessness, and I still have yet to get in contact with someone about the damages at the Cicero location in Chicago, Illinois.
I recently visited the Take 5 shop located at: 3215 N. Pine Ave Ocala, FL 34470 and was appalled by the abysmal customer service provided by the "shop manager".
Upon arriving, I requested a top off when asked if I want an oil change. I also said "yes please" when I was offered water which I didn't receive until later when I asked about it. At the end of service, the manager accused me of lying and yelled out to others, "She got us! She got us!" Informing me heard factually I told him "an oil change".
Not only was this accusation untrue but the manager proceeded to spread false information among the staff, labeling me as a scammer! Despite my attempts to clarify the situation, the manager adamantly refused to acknowledge his mistake/ miscommunication and outrightly banned me from returning to the establishment!
This level of unprofessionalism and lack of accountability is simply unacceptable. My experience left me feeling utterly disrespected and undervalued as a customer!
Broke my heater core. Overfilled cooling system. Ignored me when I told them they broke heater core.
I visited Take 5 a couple of weeks ago, it was near the end of their work shift. I was panicked by an unfamiliar sound, coming from my back tire. Christian serviced my problem with patience, kindness and Great Customer Service, I will never forget it.
Thanks,
Christian
How Good is Take 5 Oil Change's Customer Service?
Summary of Take 5 Oil Change Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Take 5 Oil Change?
Staff Question:
- “Service complaint”
- “Manager nearly ran back into my car. He didn't even look to see if anyone was behind him.”
- “At 4424 kent road i was refused service bc i wanted conv. oil in my 2016 ford focus, they tried to convince me i had to get sytentic so i asked to look up my account and see that ive always gotten conv. oil. they wouldnot”
Product/ Service Question:
- “Damage to my car”
- “They broke my hood latch”
- “Engine damage after improper job”
Payments and Charges Question:
- “Refused to give me military discount even though my husband is a disabled veteran”
- “Fraudulent charge”
- “25 off coupon”
Request for Information Question:
- “Records question”
- “Question/Concern”
- “About an missing pay”
Employment Question:
- “Two of my paycheck are missing by direct deposit”
- “I need my last 4 paystubs”
- “Job interview”
Refund Question:
- “Refund”
- “Asking for refund”
- “To discuss a refund.”
Shipping and Delivery Question:
- “I did not receive promised coupon via my email”
- “Didn't get paid”
- “I just left take 5 on Nelson Rd. I did not get my vehicle serviced because the never have the oil I need for my car”
Return/ Replace Question:
- “Went to get oil change and the people left something loose so theres oil all over my engine now i cant drive my car so im pissed off and they wont answer and nobody is offering help.”
- “I got an oil change and when I pulled off my skit pan started dragging. When I came back for them to put it back, they said they did. When I got home and looked they just took it completely off. I came back and I been waiting over a hour and still he”
- “Part replacement”
Account Question:
- “Membership cancelation”
- “Update my name and email inorder to create an account”
- “Oil change in rosenberg ,forgot to put oil in the engine”
Activation/ Cancellation Question:
- “Cancel membership”
- “To cancel my membership. The person who responded to my email was incompetent and rude. My entire experience with this company has been trash”
- “Membership cancelation”
Cards Question:
- “Credit card has not been refunded and it's been over 2 weeks”
Other Question:
- “I have a complaint”
- “My pay check it's been over 60 days”
- “Claim”
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